Soft Skills
The discussions during the staff training day identified strengths and weaknesses within the organisation’s structure and management processes, and the information gathered was extremely valuable.
Jane E Smith,Director of Projects, Hampshire & Isle of Wight Youth Options
Soft skills focus on personal qualities such as responsibility, motivation or self-esteem; and the interpersonal skills crucial to being an effective team member or leader - all of which are vital to the individual and the organisation.
Our soft skills training programmes cover topics such as communications skills generally with specific advice on being effective on the phone; in meetings and in situations requiring negotiation. We also help with time management, assertiveness, appraisal and those skills needed to underpin the true potential of cohesive teams.
Soft Skills are often overlooked with the focus on accredited qualifications or work-based learning, but they are valuable to the individual and indeed invaluable to organisations seeking to get to the next level of success.
Individuals benefit through:
- improving their communication skills
- reducing their stress
- working smarter
- maximising team potential
- increasing self-confidence, self-esteem and wellbeing
- realising their potential
- improving direction and focus
- increasing motivation
Organisations will:
- be recognised as “investing in their staff”
- increase retention of staff
- improve corporate values and direction
- increase productivity
- employ highly energised and flexible staff
The bespoke nature of our services enables organisations to have individual packages tailored to their needs. Call us to provide an initial assessment of your particular training requirements.
Chose from topics in the Mpowerme series such as:
- team player skills
- conflict management
- interpersonal skills
- prioritizing, planning and organisation
- leadership skills
- communications skills
- understanding and developing assertiveness
- telephone skills
- effective meetings
- managing Stress
- time management
- negotiation skills
- problem solving
- understanding and developing motivation
Contact Janet at Mpowerme to discuss how to improve your skills or those of your staff.
